Archive for May, 2013

ANZ trials IBM's Watson in customer service

It's not hard to imagine that dealing with Watson would be even more frustrating for many customers — kind of like dealing with one of those automated voice telephone systems, but one that perhaps thinks it has self-awareness and free will. Of course …

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Memorial Day: Don't Drink and Drive, Says New Local Ad Campaign

The ads are part of a campaign launched Wednesday by the Unified Prevention Coalition of Fairfax County (UPC) and local police to curb drunk driving among young adults in advance of the Memorial Day holiday weekend. The ad campaign is part of the …

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Multiplatform World: Wakshlag Says Industry Creating 'Frankenmetrics' to …

Programmers could solve that problem by sharing the immense piles of data each compiles on their own online content, much in the way that telephone companies share network data to ensure continued connections during disruptions in service. “I think the …

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DRC rebels announce 'temporary' ceasefire

Amani Kabasha, a rebel spokesman, said by telephone that they had declared the ceasefire in order to not disturb Ban's visit to Goma, the capital of the mineral-rich North-Kivu. "We will not fight today to allow Ban Ki-moon's visit to … "This funding …

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MW13: Tu Go Users Get Chatty

NICE, France — Management World 2013 — Telefónica Digital's own voice–over–IP (VoIP) service, Tu Go, is encouraging its customers to chat more, and the app is taking up 10 to 15 percent of their total communications time. That statistic, presented by …

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UPC Austria introduces new HD package

Cable operator UPC Austria announced a new HD package. The HD Komplett package includes all the channels in the existing HD Extra and HD Extra Plus plans, for a total 22 HD channels for EUR 9.98 per month. This is offered at half price for the first …

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