Archive for September, 2013

Why Your CRM Implementation Is Quietly Failing

When you add information that could come from in-store systems or mobile phones it is easy to imagine an incredibly detailed view of the customer. Tracking that view in an organized way that is friendly toward emerging privacy regulations will be a …

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UPC Romania launches 0800FreeCall service for businesses

UPC Romania's UPC Business division launched 0800FreeCall, a new service of green numbers in the format 0800, writes local publication Wall-Street.ro. The service is aimed at businesses which commercialise goods and services as well as at …

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New Zealand telecommunications revenues fall 1.8%

The decline in traditional services is caused by changing customer usage and a shift to naked broadband with IP voice, mobile and alternative channels for communication, analyst firm IDC said in its annual market analysis. IDC put total …

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