All posts in Telephone Systems

Why Your CRM Implementation Is Quietly Failing

When you add information that could come from in-store systems or mobile phones it is easy to imagine an incredibly detailed view of the customer. Tracking that view in an organized way that is friendly toward emerging privacy regulations will be a …

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Ayana Johnson, Shaffiat Ali

The groom, also 36, is a sales director for I.T.P., a company in Brooklyn that develops systems for Internet telephone calls. He graduated from Baruch College. The groom's father owns a 99-cent store in Richmond Hill, Queens. His mother, a retired …

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Calls to drop automated phone system

GEORGE TOWN: Government agencies and companies should allow callers to speak to telephone operators immediately rather than putting them through a lengthy process of “speaking” to machines. The Penang Consumer Protection Association has called …

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A case for a national prepaid cellphone registry

Most scams through telephone systems are occurring through the use of prepaid devices. It's easy to see why. As of today, any person can walk to a convenience store and purchase a prepaid cellphone without any precondition such as a valid ID verification.

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Nixon's tale of the tape

Covering April-July 1973, the tapes include a series of telephone conversations following the Apr 30, 1973, speech in which the president accepted responsibility for Watergate and announced the resignation of his closest aides — including his chief of …

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