All posts in Telephone Networks

Blame wireless talk on Sandy

The technology, known as Voice Link, was originally developed to replace traditional phone service in areas where copper land line networks were difficult to maintain or repair — such as areas of the North Country or the Adirondacks. But in the wake …

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Pulling the plug on call centres

"If organisations want to offer customer service through social media, they need to go to the networks that their customers use." Anecdotal evidence is inconclusive for the merits of social media over a traditional telephone. For every customer that …

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Yanking Broadband From Slow Lane

These days, Mr. Medin leads Google's effort to deploy superspeedy 1 gigabit-per-second networks — 100 times faster than the 10 Mbps plans @Home introduced long ago — in several cities around the country, starting in Kansas City last fall. … Blair …

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