Rapid Response 311, based on the Salesforce Service Cloud, gives call center agents the ability to quickly access pertinent information to manage service requests via telephone, e-mail, Web and social media. Geoff Roser, a senior … To better interact …
News/Kevin Kelly – “I have a Panasonic land-line telephone from the '80s right here on my desk I still use every day,” Kelly says, adding: “I don't have a handset for the phone, …more I use a headset and a glass globe to hold down the off button …
Challenges arise, however, when organizations want to add real-time communication applications such as Voice–over IP (VoIP) to their thin clients. Infrastructure issues such as network latency and spotty Wi-Fi can result in distortion, static and echo …
Television programming and telephone networks are switching to it. It's like Douglas Adams' babelfish … When we spoke with him, he was working on latency problems associated with sending and receiving network signals to and from deep space. And he …
New businesses have several important decisions to make, but one choice is easy: choosing VoIP phone service. http://www.voipreview.org/ is here to announce the top 4 ways that new businesses can save money with VoIP. (PRWEB) May 23, 2013. Starting …
The Irish incumbent Eircom will meanwhile finally launch its IPTV service, as part of a quad play offer and in direct competition with Sky and UPC, later this year, according to Simon Kelehan, the company's head of content. Both were speaking at …
Internet in Slovakia has accelerated from 392 kbps to 150 Mbps over the past ten years, an almost 400-fold increase. UPC Slovakia noted that it currently offers the top speed of 150Mbps. UPC Slovakia introduced its internet service in 2003. Initially …
The agreement will widen some of the A-roads on Sky's internal network, or boost fibre-optic backhaul capacity to put it technically. This will allow it to shift 10Gbps of internet traffic from its network backbone to the telephone exchanges used by …
… proof of residency will be required. Accepting computers (laptops, monitors, CPUs, keyboards, printers and scanners), TVs, copiers, VCR and DVD players, fax machines, telephone systems, cell phones, stereos, radios, PDAs and electronic game systems.
This is the provision of healthcare or medical information and services through communication networks such as telephone and broadband lines, The Korea Times reported Wednesday. "We are seeking to develop a new market in the healthcare sector to …
Keep up to date with products and services